Terms & Conditions

1. Services

Reel Time Edit provides short-form content editing, social media content creation and management, event content capture, brand shoots, and related creative services. The specific deliverables, scope, timeline, and pricing for your project will be described in the quote, estimate, invoice, proposal, or written agreement provided to you (each, an “Order”). Where an Order and these Terms conflict, the Order controls for that project. We may decline or discontinue any project at our discretion.

2. Quotes & Booking

Quotes and estimates are provided in good faith based on the information you give us and are valid until the date stated on the quote (or 30 days from issue if no date is given). Pricing may change if the scope, volume, timeline, or requirements of the project change. A project is considered booked only once you have accepted an Order and paid any required deposit. We schedule work on a first-come, first-served basis and cannot guarantee availability until a booking is confirmed.

3. Payment Terms

• Deposits. Unless stated otherwise, projects require a non-refundable deposit before work begins. The deposit reserves your slot and covers preparation and initial work.
• Invoices. Fees are due as stated on the applicable invoice or Order. Recurring or retainer engagements are billed on the agreed schedule (for example, monthly in advance).
• Late payment. Invoices not paid by their due date may pause active work and delay delivery. We may suspend Services and withhold deliverables until outstanding balances are paid in full.
• Final delivery. Final files and full usage rights are released only after payment has been received in full.
• Taxes & fees. Quoted prices exclude any applicable taxes and third-party costs (such as stock media, licensed music, paid ad spend, or platform fees) unless expressly stated.

4. Revisions & Scope

Each deliverable includes the number of revision rounds specified in your Order. If no number is stated, each deliverable includes up to two (2) rounds of reasonable revisions. Revisions are intended to refine the agreed concept, not to change its direction. Requests that go beyond the agreed scope—including new concepts, additional deliverables, added length, re-shoots, or work after a deliverable has been approved—are considered new work and may be quoted and billed separately. To keep projects moving, revision requests should be consolidated and submitted together within each round.

5. Turnaround & Client Responsibilities

Estimated turnaround times are provided as a guide and depend on project complexity, our current schedule, and how quickly you provide materials, feedback, and approvals. Timelines begin once we have received all required assets and any deposit. You agree to:

• provide footage, brand assets, briefs, and information in usable form and in a timely manner;
• respond to questions, proofs, and approval requests promptly; and
• designate a point of contact authorized to give feedback and approvals on your behalf.

Delays caused by late materials or feedback may extend delivery dates and are not the responsibility of Reel Time Edit.

6. Client-Provided Materials

You are responsible for any footage, images, music, logos, text, or other materials you provide to us. By providing them, you represent and warrant that you own or have the necessary rights, licenses, and permissions to use them and to allow us to use them for your project, and that they do not infringe the rights of any third party or violate any law. You are responsible for securing releases and consent from any individuals featured in materials you supply. You agree to indemnify Reel Time Edit against claims arising from materials you provide.

7. Intellectual Property & Usage Rights

Upon full payment for a project, you receive the final delivered content and a license to use it for the purposes described in your Order—typically your own marketing, social media, website, and advertising. Ownership of any materials you provided to us remains yours.

Unless expressly agreed in writing, Reel Time Edit retains ownership of its underlying working files, project files, raw or unused footage, editing techniques, presets, and processes. Working files and raw footage are not included in standard deliverables and may be licensed separately. Until payment is received in full, all work product remains the property of Reel Time Edit, and any use of unpaid work is unauthorized.

8. Portfolio & Promotion

Unless you request otherwise in writing, you grant Reel Time Edit the right to display completed work and reference your brand as part of our portfolio, website, social media, and promotional materials. If your project is confidential, let us know in writing and we will exclude it from promotional use.

9. Third-Party Platforms & Results

Our Services may involve third-party platforms such as Instagram, TikTok, and others, each governed by its own terms. You are responsible for complying with the terms and community guidelines of any platform on which your content is published. Reel Time Edit is not responsible for the actions, outages, algorithm changes, or account decisions of these platforms.

Social media performance depends on many factors outside our control. While we apply proven creative and strategic practices, we do not guarantee any specific results, including views, follower growth, engagement, reach, leads, or revenue.

10. Confidentiality

Each party agrees to keep confidential any non-public business, creative, or personal information shared in the course of a project and to use it only as needed to perform or receive the Services, except as required by law. This obligation continues after the project ends.

11. Cancellation & Refunds

You may cancel a project by written notice. Deposits are non-refundable. If you cancel after work has begun, you remain responsible for payment for all work completed and any non-recoverable costs incurred up to the date of cancellation. Recurring and retainer engagements may be cancelled with the notice period stated in your Order (30 days’ written notice if none is stated); fees already paid for the current period are non-refundable. Reel Time Edit may cancel a project—refunding any prepaid amounts for work not yet performed—if the working relationship becomes unworkable or if these Terms are breached.

12. Communication

By engaging our Services or submitting an inquiry through this website, you agree that we may contact you by email or other means you provide regarding your project, quotes, invoices, and shared media links. Client documents and media may be delivered through secure links sent to the email address you provide; you are responsible for keeping those links confidential.

13. Limitation of Liability

The Services and this website are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Reel Time Edit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or goodwill, arising out of or relating to the Services or these Terms. Our total liability for any claim arising out of or relating to the Services shall not exceed the amount you paid to us for the specific project giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Reel Time Edit and its team from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your materials, your use of the deliverables, your publication of content, or your breach of these Terms.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

16. Changes to These Terms

We may update these Terms from time to time. The version posted on this page is the current one, and the “Last updated” date above reflects the most recent change. Continued use of this website or our Services after changes are posted constitutes acceptance of the updated Terms.